Complaints

Complaints

At MP Dental Practice we take complaints very seriously. Our aim is to address any concerns immediately and learn from them.

If you have any concerns you can contact any member of the team at MP Dental Practice by letter, phone or in person.

Any written complaint will be acknowedged within 48 hours.

Any complaint will be investigated and a response made within 2 weeks.

Ms Summers and Mr Marway are the Complaints Managers at MP Dental Practice.

If you are not satisfied with the practice response to your complaint you can then contact:-

NHS Treatment

  • email england.contactus@nhs.net with “For the attention of the complaints team” in the subject line
  • phone 0300 311 22 33

 

Private Treatment

Dental Complaints Service
Stephenson House
2 Cherry Orchard Road, Croydon
CR0 6BA